FirstService Residential New York Brooklyn, NY, USA
Jan 28, 2020Full time
Responsible for the daily management of a portfolio of cooperative and condominium hi-rise properties. Oversee all aspects of building management. Act as liaison between Board of Directors, tenants and Company. Responsible for leading Board of Director meetings by keeping focus on the agenda created. Prepare Board meeting minutes in a timely and professional fashion. Submit board meeting "agenda packages" to Boards as required but at least five days prior to meetings. Responsible for handling emergency situations and crisis management. Supervision and training of building staff members (union and non-union). Conduct thorough interviews for potential building open positions. Responsible for the coordination of background and drug tests of potential new hires. Conduct and manage adequate training of new staff members, as well as the ongoing training of existing staff. Impose progressive disciplinary action if and when required. Responsible for the development and implementation of building staff work schedules. Conduct periodic staff performance evaluations. Develop improvement strategies for the performance of building staff members. Monitor the cash and reserve funds of the property. Responsible for final review of operating statements and monthly financial reports. Actively participate in budget preparation. Assist the property accountant in the presentation of the annual budget to the Board of Directors. Keep track of property financial variance reports. Constantly seek, evaluate, and execute methods to achieve methods to preserve client cash and capital. Responsible for overseeing building repairs and apartment alterations. Approve payment of vendor invoices via accounts payable software, Avidxchange. Diligently monitor and take appropriate action on delinquent tenant/shareholder owner accounts. Ensure that all building permits, licenses, and etc. are compliant with state and local rules and regulations. Responsible for taking immediate action to resolve new violations. Ensure that old violations of record are resolved on a timely basis. Ensure implementation of security and safety safeguards and procedures for portfolio of properties managed. Perform daily routine property inspections to ensure building safety, maintenance, cleanliness, etc. Responsible for the communication of mechanical/building deficiencies and issues with building staff and other appropriate parties involved. Identify, discuss, plan, and negotiate with vendors to complete all necessary capital improvement projects. Responsible for requiring proper vendor insurance with BCS. Responsible for the maintenance requirements of the properties' physical plants, i.e. boiler conversions, HVAC, etc. Interface with all internal department personnel (accounting, compliance, closings, etc.). Maintain and organize electronic and paper tenant and building files. Respond to all communications (phone, email, etc.) in a timely and professional manner. Be familiar with critical provisions of client management contracts. Promote ancillary services (e.g. construction management, energy, sales and mortgage brokerage, etc.). Maintain substantial compliance with Best Practices, particularly FSRconnect. Load tasks onto the resident/building database, FSRconnect, in Task Administration within 48 hours of any board or annual meeting. Email supervisor within 24 hours of a board or annual meeting with a succinct description of the general tone of the meeting.