Keller Investment Properties Centerville, UT, USA
Feb 24, 2020Full time
Keller Management is looking for a Multi-Family superstar to join our team. The Regional Manager has full responsibility for maximizing the long-term operating performance of their portfolio of communities. Effective personnel management and development, a thorough understanding of the competitive market, high standards for customer service, and a thorough understanding financial management of multi-family communities are key to successful management of the portfolio. Responsibilities: Conduct regular site visits to ensure that all office and maintenance procedures are being adhered to, including audits of lease and office files, revenue collection procedures, expense control, customer service/ vendor relations and contracts, service request systems, various local, state, and federal government regulations, make ready standards and preventive maintenance programs; Ensure timely and accurate preparation of various weekly, daily, and monthly reporting. Recruit and retain a team of service-oriented, business-minded community management professionals consistent with standards of being the best in the industry. Train and develop a team of Community Managers so that as a company we can promote from within as a rule, not an exception. Support and develop the Community Managers in their role of managing associates at the site level and developing a thorough understanding of our business. Develop strong marketing and customer service skills at the community level - this is the key to driving revenues. Ensure that all Community Managers fully understand the competitive environments in which they operate. Anticipate changes in the market and make appropriate strategic adjustments. Maintain a thorough understanding of the portfolio's competitive environment on a submarket by submarket basis. Full accountability for the financial performance of the Regional Manager's portfolio. Develop operating budgets for individual communities with the assistance of the regional Vice President and Community Managers consistent with the client's strategic objectives. Review and approve or negotiate and seek approval for all contracts within limits as determined by budget authorization levels. Recommend for approval and implement revenue-enhancing capital improvements and capital programs for expense reduction. Monitor performance relative to budget using the various weekly, monthly, quarterly, YTD reports available from the site. Anticipate and communicate significant departures from budget at least 30 days in advance. Effectively communicate weekly, monthly and quarterly results to Vice President of Operations. Oversee physical inspections of all areas of the assets in order to evaluate their condition relative to health, safety, risk management, asset preservation, customer service, and company standards. Recommend capital improvements relative to these areas Qualifications: Two to five years of multi-site, multi-family operational experience, preferably with a portfolio of communities that contains a mix of residential community types. Experience in managing a large group of associates. Knowledge of the Utah, Nevada, New Mexico and Arizona Markets are helpful, but not required Analytical skills; must have demonstrated strong problem solving and quantitative abilities Financial acumen; must be well versed in budget preparation, pro forma project accounting and in tracking performance against pro formas Computer proficiency, including Excel, Microsoft Word, Internet and e-mail. What we offer: Competitive pay with plenty of room to grow with us Great opportunities for advancement Excellent benefits Paid vacation sick and holidays Upscale and Professional work environment Culture that respects work-life balance Fun group of people in a real team atmosphere Apply Online: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.