Title Apartment Manager- TC City Benton Harbor State MI Employment Type Full Time On-Call No Weekend Hours Yes Travel No Description Herman & Kittle Properties-Apartment Manager-Tax Credit Location: Benton Harbor, MI
POSITION DESCRIPTION The property manager runs the day-to-day operations of a specific apartment community. The property manager ensures that the community/property performs at a high level and achieves company goals. The property manager acts as the ambassador for the community.
RESPONSIBILITIES • Understand the financial goals of the property and make sure the property meets those goals; understand his or her responsibility for maintaining the property's assets; manage the budget. • Maintain strong resident relations, ensuring that residents are served well and satisfied with the community. • Market the property through community outreach and by focusing on target markets. • Oversee the leasing of apartments and ensure that occupancy rates are maintained. • Direct property operations and staff in the most cost effective manner. • Develop and manage annual budget. • Hire staff, manage performance of staff and address all employee relation issues. • Manage, motivate and develop staff. • Process new applications, re-certifications and provide required information to compliance. • Maintain compliance policies and procedures. • Supervise rent collection, rent ledgers, bank deposits and petty cash records. • Pursue delinquent rents and evictions and provide required information to collection company. • Provide account information to the Regional Supervisor. • Supervise resident relations and enforce all community rules and regulations. • Supervise the maintenance staff, repairs, preventive maintenance and improvements. • Supervise all landscaping, lawn care and snowplowing activities. • Work with the Regional Supervisor to develop, monitor and achieve annual budget objectives. • Other duties as may be assigned from time to time. Requirements QUALIFICATIONS • Must have at least one year of property management experience. • One year of Section 42, Section 8, or other Government Housing Program experience required. • Must have strong communication and people management skills. • Must be able to start a conversation, approach people, and be approachable. • Must have good conversation skills and be able to read people well. • Must maintain professionalism and respect while dealing with upset and angry residents. • Must understand customers' needs and respond to them, connecting them with the right solution; must be able to market and sell. • Must be very organized, with a strong attention to detail; must stay on top of paperwork. • Must be flexible and able to shift priorities if needed. • Must be able to move quickly, think on one's feet, and multitask. • Must demonstrate strong financial and analytical abilities. • High school diploma or general education degree (GED).