Apartment Field Specialist part time

  • CWS Corporate Housing
  • Charlotte, NC, USA
  • Jun 08, 2017
Full time Other

Job Description

Job Description

The primary role of the Apartment Field Specialist part-time is to inspect apartments prior to guests' move in and after guests' move out.

WORK SCHEDULE: Monday through Friday between business hours of 9am-5:30pm up to 30 hours per week

• Inspect apartments to ensure the apartment meets CWS standards and protocols prior to guest arrival.
• Complete move-out walks to check for damages and report findings to the supervisor
• Inspect apartment utilities to ensure all guest amenities are functioning properly (i.e.: troubleshooting and collaborating with supply partners, as needed)
• Facilitate and process client work orders to properties and supply partners
• Ensure that all cable and internet equipment are returned to the cable companies and disconnected in a timely manner
• Purchase and prepare move-in gifts and assemble welcome folders
• Oversee the organization of lock boxes
• Maintain client and property files
• Answer phones and communicate messages to team members and supply partners with a sense of urgency
• Respond to all customer requests, inquiries and complaints quickly and provide resolutions to maintain customer satisfaction at all times
• Other duties as assigned

• Team player, with the ability to communicate effectively with all levels of organizational contacts
• Problem solver with a "whatever it takes" attitude to complete tasks with a high degree of accuracy, efficiency, and follow through
• Attention to detail
• Ability to multi-task
• Strong computer skills, including Microsoft Office
• Strong organization skills


• Has a reliable personal vehicle to drive to various apartment communities during a work day
• Ability to pass a driving record and background check
• Valid and current driver's license and liability insurance
• Strong customer service background is required
• Must be willing and able to work on-call hours
• Property Management or Corporate Housing experience is preferred

CWS Corporate Housing is a premier regional provider of short-term housing and relocation needs, offering one, two, and three-bedroom furnished apartments, featuring full kitchens, local phone service, expanded basic cable and high-speed internet access in pet-friendly communities. We strive to provide a clean, simple, comfortable home away from home for our clients. Every item is selected and staged with thoughtfulness to promote a stress-free stay. Our mission is to fulfill interim housing needs that are personalized, innovative, and dedicated. We offer custom packages that can be added to any temporary apartment tailored to each client's specific needs.

You'll get the comprehensive benefits, professional development, and supportive environment that will help you achieve your goals. Our investment in you includes competitive pay, excellent benefits such as medical, dental, vision, life insurance, 401(k), short-term disability, long-term disability, paid time off, birthday pay, tuition reimbursement, and wellness reimbursement.

This employer participates in E-Verify.

Company Description Corporate Headquarters in Austin, TX
9606 N Mopac Expressway Suite 500
Austin, TX 78759

Company Culture:

Are you someone that wants to work for a company that cares not only about you but also your family and rewards you for doing a great job? CWS understands when you have family emergencies and need to take time off to take care of personal family matters. Do you have opinions and ideas? If you are a go-getter, have a strong work ethic, love to be active, and want to work somewhere that values your opinions and ideas, then CWS Corporate Housing is a perfect cultural fit for you!

CWS Corporate Housing is an industry leader specializing in short-term furnished apartment rentals in Texas, North Carolina, Louisiana and Georgia. We deliver quality one, two, and three bedroom fully furnished apartments with all the conveniences of home. By committing to our core competencies to be the best regional provider, our success is contributed to intimately knowing the characteristics of our cities and establishing a personalized experience.

We are a trusted business partner with a number of resources to help our clients find the best accommodations based on their needs. CWS has grown on a foundation of relationships built on trust, commitment to client care, community giving, and a willingness to take risks in time of uncertainty.

CWS believes in caring and taking care of its employees. CWS values everyone's opinions regardless of your position. We also offer comprehensive benefits (medical, dental, health savings account, 401(k), life insurance, short-term and long-term disability), professional development, and a supportive environment that will help you achieve your goals. You will receive your birthday as a holiday, clothing allowance, fitness reimbursement, and so much more!