Community Manager - Grand Lowry Lofts - Rose Community Management

  • Rose Companies Employer LLC
  • Denver, CO, USA
  • Sep 26, 2017
Full time Onsite-Leasing

Job Description

Job Description

Responsibilities:

  • Leads and manages property employees on a direct or indirect basis. Recruits, hires, trains, develops, holds accountable, implements corrective action and terminates employees. Verifies and approves hours worked, scheduled, overtime and on-call hours and prepares the work schedules and on-call schedules. Recommends pay changes and status changes.
  • Establishes and coordinates a communication system involving transactions and activities between property associates and the Corporate Office. Completes performance evaluations on supervised employees. Ensures the highest level of performance and professionalism of supervised employees. Responds to emergency situations, contacting appropriate Regional Managers or agencies as necessary.
  • Maintains a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions and responses to resident service requests. Ensures compliance with housing quality standards. Coordinates with Facilities Department on all major maintenance issues.
  • Supports and ensures timely input, proper use and full utilization of on-site PC-based property management and time-keeping software systems including assistance in training of new associates and ongoing training of property employees. Prepares purchase orders and approves expenditures within specified budgetary guidelines. Reviews, understands, analyzes and makes recommendations for vendor contracts to Regional Manager.
  • Assists with the preparation of the annual operating budget for the property as well as projections. Reviews monthly operating results with Regional Manager and assists with the preparation of written variance reports.
  • Assists with the development and implementation of a marketing plan for the property based on a careful and factual analysis of competitive properties. Responsible for coordinating the advertising and promotional needs of the property to maximize marketing plans and on all major marketing issues with the Marketing Department. Ensures that the property complies with affirmative marketing procedures and goals. Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures. Ensures compliance of property employees. Depending on property needs, ensures all affordable housing program requirements and applicable HUD/Agency regulations are monitored and in full compliance with regulatory agreements and agencies, including waiting list, certifications, recertifications, and other reporting requirements.
  • Approves all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected. Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary. Conducts move-in and/or move-out inspections of apartments, charges residents for applicable damages or unpaid fees, prepares and approves related move-out documents, sends verifying documentation to Corporate Office and maintains on-site records. Conducts move-in inspections to determine market readiness and implements housing quality standards. Performs interim unit inspections annually or as directed.
  • Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites (where applicable) and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions (where applicable). Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Depending on property, may perform functions of Assistant Community Manager. Some functions include: preparation of service requests, follow-up with residents, etc.
  • Leads and manages property management team to provide excellent customer service to our residents.
  • Must be hands-on and have strong ability to multi-task. May be required to work weekends.

Qualifications:

Behaviors Required

Team Player: Works well as a member of a group

Leader: Inspires teammates to follow them

Behaviors Preferred

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations Preferred

Self-Starter: Inspired to perform without outside help

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education Required

Bachelors or better in Management or related field.

Experience Required

2-4 years: Affordable housing or Section 8 housing experience (LIHTC)

5-7 years: Supervisory or property management experience of a complex property

Licenses & Certifications Preferred

CERT PROP MGR

ACCR RES MGR

Company Description Jonathan Rose Companies believes that every resident of every community deserves an equal opportunity to thrive. We apply the transformative power of connected, integrative, well-designed, thoughtfully programmed places to restore the balance between humans and nature and to increase well-being. Our goal is for each project to be a replicable model of environmental, social and economic responsibility, creating plans, buildings, communities and investments that learn from and contribute to the growing body of positive solutions to the challenges of 21st century cities.

Rose Community Management believes every residential community can and should be a community of opportunity and well-being: one in which quality, affordable housing is enhanced by support services and access to educational, cultural, spiritual, and health and wellness resources. When all of these essential elements are in place, our residents thrive.

Jonathan Rose Companies is an equal opportunity employer that supports and promotes human dignity and racial, ethnic, and cultural diversity by taking positive steps to eliminate barriers that may exist in hiring and employment practices. We encourage applications from minorities, women, and persons with disabilities. Company policy prohibits discrimination or harassment based on race, color, religion, national origin, ancestry, sex, age, marital status, familial status, sexual orientation, disability, or veteran status.